Conduent’s 20-year partnership with a global third-party administrator has fueled continuous growth by delivering scalable Automated Document Solutions. Facing surges in document volumes from acquisitions and client onboardings, the TPA relied on Conduent’s automation, AI-driven data extraction, workflow automation, and enhanced security features to streamline claims intake, check processing, and administrative support. Today, Conduent processes over 5 billion images annually, achieving 50 percent faster document handling, accelerated claims resolution, accurate payments, and compliance. Results include significant cost savings, such as $1.3 million annually from discounted postage, while ensuring scalability and efficiency.

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