FujiFilm Business Innovation Australia, using Domo, successfully overcame challenges with their 20-year-old legacy system and siloed data across finance, sales, service, and marketing. Initially starting with Domo to answer a small business question, the company expanded its use to provide real-time data, daily progress reports, and predictive maintenance insights. This transition enabled more than 800 users to leverage data effectively, reducing the need for a large team of analysts and fostering a data-driven culture. The marketing and service teams now use insights to improve customer experience, leading to significant enhancements in operational efficiency and customer satisfaction.

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