Case Study

Funstage Orchestrates Personalized, MultiChannel and Realtime Player Communications, at Scale

Funstage Orchestrates Personalized, MultiChannel and Realtime Player Communications, at Scale

Funstage Orchestrates Personalized, MultiChannel and Realtime Player Communications, at Scale

Pages 4 Pages

Funstage, Novomatic Interactive's online gaming arm, used Optimove to automate personalized, multi-channel player communications, improving player retention and regulatory compliance. By leveraging powerful segmentation and real-time messaging based on player behavior, Funstage achieved significant growth, including a 44% increase in total monthly deposits, 35% in net gaming revenue, and 6% in player conversion. Optimove's insights enabled efficient, event-triggered messaging that responded to negative player experiences, fostering loyalty. Additionally, Funstage ensured compliance with regulations through precise targeting and communication exclusions.

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