Productiv's SaaS Management Platform transformed operations for Gainsight, a leading customer success platform that helps businesses prioritize satisfaction, boost revenue, and sharpen competitive edges through tools for post-sales teams to build relationships, extract insights, and apply best practices. As Gainsight's SaaS portfolio swelled, the team battled spend justification, usage visibility gaps, and labor-intensive manual renewals. Productiv centralized app usage data, automated workflows, slashed manual efforts and costs for their lean IT/procurement team, enhanced decision-making, optimized spending, and drove efficiency.

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