This case study explains how Georgia Aquarium partnered with Evolv Technology to modernize its security screening while enhancing the guest experience. Replacing manual magnetometers and bag checks with Evolv Edge and later Evolv Express systems eliminated long entry queues, reduced the security footprint by 50%, and allowed guests to move through screening with little to no waiting. The upgrade increased guest satisfaction scores from 4.0 to 4.6 out of 5, reduced staffing needs by more than half, improved employee retention, and enabled staff to focus on guest services. Evolv’s AI-powered technology also improved weapon detection, provided visitor analytics for operational and marketing decisions, and established a long-term partnership focused on continuous innovation and integrated phys

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