Redwood Software helped Stadtwerke München (SWM) automate mass data processing and streamline operations across their diverse utility services, including electricity, natural gas, heating, water, and telecommunications. By upgrading SWM’s automation capabilities, Redwood enabled more efficient handling of customer data and complex workflows, supporting the utility’s mission to expand renewable energy and sustainability initiatives. This automation improved operational efficiency and enhanced customer service by reducing manual tasks and allowing faster, more accurate responses to customer needs, helping SWM better manage their growing business and service portfolio.

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