A global airline with more than 100,000 employees recognized the need to establish a strong insider risk program to protect critical transportation operations and public safety. Insider threats, whether malicious or accidental, could expose sensitive data, disrupt services, or cause widespread operational damage affecting millions of travelers worldwide. Real-time detection of both internal and external threats is essential in the airline industry, where outages or delays have far‑reaching consequences. After years of limitations with existing insider risk tools, the airline sought improved visibility, behavioral monitoring, and performance reporting to better identify risks, support investigations, and strengthen overall operational resilience.

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