1 CASE STUD Y Lexalytics, Inc., 48 North Pleasant St. Unit 301, Amherst MA 01002 USA | 1-800-377-8036 | www.lexalytics.com | | Global Leader in Food & Facilities Management Services chooses Lexalytics to analyze thousands of client interviews to improve satisfaction and retention B A C K G R OUND This leader in food and facilities management services helps millions of clients worldwide plan, operate, and service facilities in industries as varied as corporate, government, sports, and healthcare. C H A LLE NG E At the beginning of any new client engagement, the on-site services group interviews multiple executives within the client organization during the onboarding process and then again throughout the client lifecycle. These consultations help them understan

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