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Case Study

Goedeker’s rockets its revenue, customer ratings and delivery speed with nChannel Platform

Goedeker’s rockets its revenue, customer ratings and delivery speed with nChannel Platform

Goedeker’s rockets its revenue, customer ratings and delivery speed with nChannel Platform

nChannel
Pages 4 Pages

Goedeker’s, a USA-based multichannel retailer of home goods to consumers and small businesses, has grown over 50 years to 80 employees managing 130,000 SKUs via showroom and eCommerce. Uncooperative software forced error-prone manual quality control, protocol matching, and order verification, costing 10–15 hours weekly. Recommended by its Microsoft Dynamics partner SMB Suite, researched, tested, and approved, nChannel software automated integrations between Magento and Dynamics GP, eliminated manual verification (cutting 15 hours to zero), reduced delivery time by 25%, drove consistent 25% year-over-year revenue growth, boosted customer ratings to 4.6/5, and ensured error-free high-volume order handling.

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