Case Study
Gonzaga University Takes a Student-Focused Approach with CSM
SYMPLICITY CSM SOL U TION In 2019, it became imperative that Gonzaga University got a new career services management platform. “The old platform wanted to implement a rating system for internships that students could rate, and we had concerns about this being public and other students seeing the rating for a certain internship,” McNair-Davis said, “For ratings of all things, people are more inclined to give a critical review than a positive one. We were worried this would damage our employer connections and would ultimately ripple out in ways that would stop building a holistic community.” The career services team needed a platform that aligned with their values and mission, not just at the departmental level, but at the institutional level. It was around that time that Gonzaga Un
