Case Study

Gordon Food Service Achieves Less Downtime and Increased Efficiencies with xMatters

Gordon Food Service Achieves Less Downtime and Increased Efficiencies with xMatters

Pages 4 Pages

xMatters software achieved less downtime and increased efficiencies for Gordon Food Service by reliably alerting appropriate personnel during high-priority production-down incidents, replacing flaky prior solutions. It streamlined incident resolution through rapid notifications while enhancing business continuity by identifying employee locations. For crises like active shooters at single sites, xMatters sent targeted alerts to all affected personnel, ensuring swift responses and minimizing disruptions across operations.

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