A national government regulator responsible for setting standards and resolving disputes modernized its cybersecurity infrastructure by adopting the Zscaler Zero Trust Exchange. Legacy web proxies, VPNs, and centralized security appliances caused network bottlenecks, limited scalability, delayed threat detection, and created poor user experiences for hybrid workers. The organization first deployed Zscaler Internet Access (ZIA) to provide secure, direct internet and SaaS connectivity with identity-based access controls and real-time threat inspection. It then implemented Zero Trust Branch across more than 20 offices, replacing costly legacy hardware and creating a secure café-like experience for employees regardless of location. Integration with Microsoft Entra ID, Microsoft Defender, and S

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