Great River Health is advancing its mission to provide comprehensive care by leveraging Waystar’s specialized software to modernize the patient payment experience. By implementing Waystar’s automated self-service solutions across its hospitals and clinics, the health system achieved 38% faster payments and a 30% increase in online transactions. This technological shift significantly reduced administrative burden, leading to a massive 60% decrease in monthly patient call volume. Waystar’s intuitive platform has streamlined billing workflows, resulting in 95% of patients reporting a positive payment experience. Ultimately, Waystar’s technology provides the efficiency and convenience needed to support a nine-county region while maintaining peak financial health.

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