Case Study

Heavy equipment company recognizes a 7-day reduction in DSO

Heavy equipment company recognizes a 7-day reduction in DSO

Billtrust’s Total AR Automation helped a heavy equipment rental company standardize and modernize its accounts receivable operations across branches, reducing inconsistency and manual work while supporting growth. The company, already using Billtrust Invoicing, added Payments, Digital Lockbox, Cash Application, Collections, and a credit card surcharging program to cut payment acceptance costs, encourage ACH use, and better manage credit and collections. With the unified AR platform, the company achieved roughly $2M in annual savings through reduced card fees, lowered Days Sales Outstanding (DSO) by 7 days, improved collections efficiency to 91%, and increased electronic and touchless payments. Automation eliminated overtime, maintained lean staffing despite growth, and enabled scalable wor

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