Case Study

Helping a leading Global Distribution System improve speed and accuracy of the fare filing process thereby significantly reducing debit memo payouts

Helping a leading Global Distribution System improve speed and accuracy of the fare filing process thereby significantly reducing debit memo payouts

Pages 2 Pages

Background The WNS Solution Effective and timely distribution of fares is key to an airline's revenue generation. Given the competitive nature of the airline industry, carriers change fares frequently. To ensure fares and rules are correctly distributed onto an agent's terminal, airlines depend on Global Distribution Systems (GDS). Speed and accuracy is essential for constant updating of the fares and rules given its direct implication on an airline's revenue realization. Our client is one of world's leading Global Distribution System for airlines, travel agents and airports. Engagement with the client began with a ‘lift-and-shift’ of their fare filing process into WNS's Center of Excellence for Fare Filing located in India. The fare filing process encompassed delivering service

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