321 Coffee, a North Carolina-based café chain primarily staffed by people with intellectual and developmental disabilities (IDD), partnered with Lenovo to make its workplace more accessible and create meaningful employment opportunities. As the company expanded and launched its own coffee roasting facility, it sought to redesign traditional roasting processes that often present barriers for workers with disabilities. Through Lenovo’s Evolve Small initiative, 321 Coffee received funding, accessibility expertise, and technology including ThinkEdge servers, laptops, tablets, monitors, and desktops. The solution enabled the company to implement roasting software, real-time monitoring, and intuitive visual guides that allow employees to perform tasks more independently and confidently. As a res

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