Case Study
Hertz Accelerates Customer Onboarding with IDVerse, part of LexisNexis Risk Solutions
LexisNexis Risk Solutions’ IDVerse® helped Hertz accelerate customer onboarding by automating and strengthening digital identity verification across its Australian and New Zealand rental brands. The software streamlined document checks, validated customer identities in real time, and reduced manual review while maintaining strong fraud and security controls. This allowed Hertz to shorten onboarding times, support a frictionless online booking experience, and expand digital services without compromising compliance. By enhancing accuracy and efficiency in identity screening, IDVerse supported Hertz’s digital‑transformation goals, improved operational scalability, and strengthened trust with customers during the rental process.
