Home

Case Study

HGS Empowers Agents and Prioritises Wellbeing with Employee Engagement Manager

HGS Empowers Agents and Prioritises Wellbeing with Employee Engagement Manager

Nice
Pages 3 Pages

HGS enhanced employee engagement and wellbeing by upgrading to NICE Employee Engagement Manager (EEM) and collaborating with NICE’s Value Realization Services (VRS). NICE helped HGS analyze workforce sentiments and improve support for remote teams during the COVID-19 shift to work-from-home. This solution enabled HGS to foster stronger connections and prioritize employee wellbeing despite physical distance, empowering agents and strengthening overall workforce management in the evolving workplace environment.

Join for free to read

You Might Also Like


Establish a Clear Connection Between Employee Wellbeing and Engagement
Ebook Establish a Clear Connection Between Employee Wellbeing and…
Workday

Workplace Wellbeing:
White Paper Workplace Wellbeing:
Edenred

EMPLOYEE FINANCIAL WELLBEING
Guide EMPLOYEE FINANCIAL WELLBEING
CIPD

4 Strategies to Transform Employee Wellbeing Through Recognition
Report 4 Strategies to Transform Employee Wellbeing Through Recognition
Workhuman

More from Nice


CVS Caremark Increases Agent Retention and Creates More Workforce Alignment with NICE Employee Engagement Manager
Case Study CVS Caremark Increases Agent Retention and Creates More…
Nice

PSCU GAINS RAPID BUY-IN OF NICE EMPLOYEE ENGAGEMENT MANAGER
Case Study PSCU GAINS RAPID BUY-IN OF NICE EMPLOYEE ENGAGEMENT MANAGER
Nice

Fiserv Banks on Improved Efficiency and Clarity with NICE Employee Engagement Manager
Case Study Fiserv Banks on Improved Efficiency and Clarity with NICE…
Nice

Lowe’s Saves Over $1 Million In First Eight Months with NICE Employee Engagement Manager and Value Realization Services
Case Study Lowe’s Saves Over $1 Million In First Eight Months with NICE…
Nice
© 2026 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info