PT Bank Hibank, an Indonesian digital bank focused on small and medium-sized enterprises, transformed its security architecture by consolidating fragmented security technologies into a unified Zero Trust platform. A small five-person security team previously managed separate VPN, network access control (NAC), and other legacy security tools that created administrative complexity, inconsistent protection, and scalability challenges during expansion. By replacing both VPN and NAC with Zscaler's Zero Trust architecture, Hibank eliminated user friction, reduced the attack surface, prevented lateral movement through application-level segmentation, and unified data security across endpoints, applications, and cloud environments from a single management console. The modernized platform strengthen

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