Case Study
Highlands Cable Group Improved Field Diagnostics with Upstream Analyzer
Highlands Cable Group strengthened its broadband operations after transitioning to ZCorum by deploying Upstream Analyzer, a software-based spectrum analysis tool that delivers real-time return-path readings directly from the CMTS to technicians' mobile devices. Previously, technicians relied on expensive hardware spectrum analyzers that were cumbersome to transport and often provided less detailed noise readings. Upstream Analyzer enabled engineers to compare live spectrum data with traditional hardware, monitor ingress beneath active carriers, and diagnose amplifier and network issues without leaving their trucks. The solution integrated seamlessly with ZCorum’s broader diagnostics platform, providing accurate field visibility while reducing the need for bulky equipment. Highlands experie
