This case study describes how a home furnishing company modernized its reporting by implementing Microsoft Power BI to replace a basic, Java‑based reporting tool. The organization wanted to move from static, tabular reports to interactive dashboards with stronger security and clearer insights for executives, sales, operations, and ecommerce teams. Poor data quality and limited visualization were hindering effective decision‑making. With ITC’s expertise in Power BI and Azure, the company improved data accuracy, reporting speed, and usability. Training and change management ensured a smooth transition without disrupting daily operations, resulting in more reliable, visual, and business‑driven reporting across the organization.

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