Case Study

Homepoint and Doma: A Shared Vision of a Better Customer Experience

Homepoint and Doma: A Shared Vision of a Better Customer Experience

Pages 9 Pages

It isn’t easy being the new kid on the block. Just ask Homepoint Financial Corporation, which launched only five years ago with the goal of becoming a top-10 mortgage originator and servicer. It was also dedicated to bringing speed and simplicity to the mortgage transaction, disrupting the five legacy mortgage lending brands that together hold a 30-percent U.S. market share.

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