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Hotelogical maintains 46%+ chargeback dispute win rate while handling 5X the volume

Hotelogical maintains 46%+ chargeback dispute win rate while handling 5X the volume

Hotelogical maintains 46%+ chargeback dispute win rate while handling 5X the volume

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2 Pages

Hotelogical provides travelers worldwide with exclusive unpublished rates and discounts for boutique hotels and resorts. Managing rapid growth while facing complex payment risks, the travel platform relied on Riskified Dispute Resolve to protect its bottom line. This specialized software automated menial tasks and consolidated critical data, empowering the company's in-house analyst to scale her workflow efficiently. By streamlining chargeback management and eliminating manual bottlenecks, Riskified helped Hotelogical successfully maintain a remarkable 46% plus dispute win rate while effortlessly handling five times the transaction volume without sacrificing operational security.

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