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Case Study

How a leading hospitality management enterprise implemented action-oriented employee feedback by empowering managers with AI coaching

How a leading hospitality management enterprise implemented action-oriented employee feedback by empowering managers with AI coaching

How a leading hospitality management enterprise implemented action-oriented employee feedback by empowering managers with AI coaching

Macorva
Pages 2 Pages

Atrium Hospitality partnered with Macorva to roll out a full-scale employee feedback program powered by Radiant AI. Within 6 weeks, they integrated the platform, launched surveys, and saw a 15% top-tier response rate. Based on AI-driven feedback insights, over 500 manager actions were completed in 30 days. The platform’s ease of use, daily Workday integration, and deskless workforce accessibility enabled seamless execution. Atrium achieved a 30x ROI, improved engagement (top 25% benchmark), and empowered managers with personalized, automated action planning.

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