How AirPak Reduced Enhanced Due Diligence by 60% with ThetaRay’s Cognitive AI Customer Risk Assessment
How AirPak Reduced Enhanced Due Diligence by 60% with ThetaRay’s Cognitive AI Customer Risk Assessment
1 PagesOperating across multiple jurisdictions in Central and Latin America, AirPak's compliance teams struggled to balance diverse regulatory demands with business agility. Their customer risk assessment process relied on static, hard-to-adjust regulatory risk matrices per country, generating a high volume of unnecessary Enhanced Due Diligence (EDD) cases and imposing excessive manual workloads on analysts. ThetaRay’s Cognitive AI Customer Risk Assessment revolutionized this by dynamically optimizing risk matrices, slashing unnecessary EDD cases by 60%, and automating assessments to free analysts for high-value tasks—delivering measurable efficiency gains in just six months.
