The British Business Bank partnered with Crownpeak Digital Quality Management (DQM) to achieve accessibility compliance across nine websites, meeting the UK's 2020 Public Sector Accessibility deadline. With limited in-house resources and increased demand during the COVID-19 crisis, DQM provided automated tools to identify and resolve over 30,000 accessibility issues. The platform offered actionable insights and expert support, enabling a 96% reduction in accessibility issues and surpassing industry peers. The bank achieved an inclusive, barrier-free digital experience while integrating accessibility into ongoing usability and SEO practices, ensuring continuous improvement and long-term compliance.

Join for free to read