Case Study

How Docebo Uses Firstbase to Bridge Global HR and IT

How Docebo Uses Firstbase to Bridge Global HR and IT

Pages 8 Pages

AI-powered learning platform Docebo modernized its global HR–IT operations using Firstbase, eliminating manual processes and improving device security for employees across the US, Canada, UK, EU, and Australia. Previously burdened by spreadsheets, delayed onboarding, and lost equipment, Docebo integrated Firstbase with Okta and its HCM system to automate onboarding, offboarding, and device provisioning. New hires now receive secure, pre-configured laptops with zero-touch provisioning and standardized device options, while offboarding alerts ensure timely recovery. By outsourcing global procurement and recycling, Docebo gained full inventory visibility, reduced security risks, and freed IT and HR teams to focus on strategy. The partnership transformed fragmented workflows into a scalable, automated system supporting secure, equitable global growth.

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