To manage the massive influx of security alerts and protect its global geospatial technology operations, Esri implemented Palo Alto Networks’ Cortex XSOAR. By leveraging this sophisticated automation software, Esri successfully streamlined its security operations, utilizing automated playbooks to accelerate incident closure and identify false positives with unprecedented speed. The platform’s ability to perform historical cross-correlation for duplicate detection, combined with collaborative investigation tools, significantly boosted analyst productivity. This strategic integration reduced organizational risk and operational fatigue, empowering Esri to maintain a resilient, hardened security posture that reliably supports its mission to deliver advanced solutions to its expansive worldwide

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