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Case Study

How Fisher & Paykel Powers Communications with Vonage

How Fisher & Paykel Powers Communications with Vonage

How Fisher & Paykel Powers Communications with Vonage

Vonage
Pages 2 Pages

FISHER & PAYKEL As a global appliances manufacturer, Fisher & Paykel is committed to providing an excellent customer experience, but delivering prompt customer service across multiple countries in a consistent manner can be challenging. The company needed a fast and efficient way to reach its customers no matter where they are in the world. How Fisher & Paykel Powers World-Class Customer Communications with Vonage “Today’s customers want to be responded to instantly. They want regular updates from businesses and, more importantly, a two-way communications channel that allows them to share their concerns and feedback quickly and easily,” said Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury. “With Vonage APIs we are able to communicate with custo

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