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How Flight Centre Empowers Its Workforce To Meet New Travel Boom

How Flight Centre Empowers Its Workforce To Meet New Travel Boom

How Flight Centre Empowers Its Workforce To Meet New Travel Boom

Cisco
Pages 4 Pages

Flight Centre, a global travel company, leveraged Cisco ThousandEyes to support its post-pandemic recovery and meet soaring travel demand. After losing 95% of revenue and downsizing during COVID-19, the company now operates with fewer staff and a leaner IT budget. ThousandEyes provides critical real-time visibility into network and application performance, enabling rapid issue resolution and enforcing vendor accountability. By identifying problems instantly and supporting 24/7 global operations, Flight Centre ensures 100% system uptime, faster response times, and better customer experiences—helping consultants deliver high-performance service from anywhere.

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