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Case Study

How integrated e-Commerce with back office systems saw a 15% increased revenue for online orders

How integrated e-Commerce with back office systems saw a 15% increased revenue for online orders

How integrated e-Commerce with back office systems saw a 15% increased revenue for online orders

ArtSystems
Pages 13 Pages

Art Systems collaborated with Dynamics Consultants to launch a modern e-Commerce platform integrated with Business Central ERP, aiming to enhance customer service and boost sales. This integration resulted in a seamless customer experience and operational efficiency, showcasing live stock updates and order processing directly in the ERP system. Special B2B functionalities were included, such as account-specific pricing and order history. This strategic move led to a 15% increase in online order revenue, totaling over £4 million from 10,000 online transactions by the end of 2023.

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