This case study describes how Kiehl’s modernized and scaled its global learning programs using Docebo while preserving over 170 years of brand heritage. By adopting a unified learning platform, Kiehl’s delivered expert-level education and consistent brand standards to teams worldwide. The solution enabled onboarding in 45 new countries, including rapid expansion during the pandemic, and supported more than 300 interactive courses across 11 languages. With engaging video, gamification, and tailored design, the platform improved accessibility and participation. As a result, 100 percent of users completed sustainability training and brand onboarding, strengthening engagement, consistency, and global learning impact.

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