Case Study
How Site Service increased work order completion by 25 % thanks to Field Service 2.0 for Dynamics 365
How Site Service increased work order completion by 25 % thanks to Field Service 2.0 for Dynamics 365
Resco Field Service 2.0 for Dynamics 365 helped Site Service increase work order completion by 25% by providing a unified app for all job types and customers. Its offline capabilities ensured reliable performance in the field, enhancing user experience and enabling efficient report delivery to customers. This solution streamlined operations for Site Service’s 280 employees in telecommunications, supporting Norway’s extensive network coverage and improving service quality, productivity, and customer satisfaction across their fiber, electrical, and communication projects.
