Texaport switched to Dropsuite after its prior backup vendor no longer met reliability and support expectations, choosing the platform for its SaaS backup focus, Pax8 integration, and hands-on migration services. Dropsuite migrated 1,500 Microsoft 365 mailboxes with 98–99% success, saving Texaport 120 engineering hours and significant labor costs while preserving client backup history. The new platform also improved onboarding speed, visibility into backup status, monitoring accuracy, support responsiveness, and recovery times. Overall, Texaport gained a more reliable, efficient, and scalable backup operation that strengthened client trust and simplified ongoing management.

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