CROWNPEAK SOLUTIONS y Crownpeak DXM y Crownpeak DQM CUSTOMER OVERVIEW y Regions: NAFTA y Employees: 900+ y Industry: Insurance y Revenue: ~$1 billion CHALLENGES y Lack of agility and production efficiency y Maintaining accessibility compliance and quality control y Technology and resource overheads associated with legacy inhouse solution RESULTS y x25 improvement in production efficiency y Ability to manage and develop the website inhouse without IT dependency y Significant savings in time and resources BENEFITS y 25% increase in site traffic y 10% decrease in home page exits y Improved quality and accuracy of digital content: x Accessibility score: 10/10 x SEO score: 10/10 x Usability score: 9.9/10 How Texas Mutual achieved x2

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