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Case Study

How the City of Peoria Stopped Absorbing Card Fees — Without Sacrificing Digital Adoption

How the City of Peoria Stopped Absorbing Card Fees — Without Sacrificing Digital Adoption

How the City of Peoria Stopped Absorbing Card Fees — Without Sacrificing Digital Adoption

Invoice Cloud
Pages 2 Pages

Peoria, Arizona successfully eliminated nearly one million dollars in annual credit card processing fees by partnering with InvoiceCloud to implement a sustainable digital payment model. Previously, the municipality absorbed all card transaction costs, severely straining its enterprise fund as online billing adoption grew. InvoiceCloud’s advanced platform provided a seamless, user-friendly transition that eliminated these heavy expenses without sacrificing digital engagement. By deploying this innovative software, Peoria streamlined multi-departmental revenue operations across utility billing and taxes, optimized internal workflows, and modernized its financial ecosystem, achieving significant fiscal relief while maintaining high customer satisfaction.

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