Case Study

HUK-COBURG

HUK-COBURG

Pages 3 Pages

HUK-COBURG, Germany's largest car insurer and a leading provider of health, life, property, and liability insurance, successfully migrated its legacy ISDN systems to SIP trunking while integrating existing Mitel and Genesys contact center platforms. AudioCodes software, featuring Mediant 4000 and 800 session border controllers plus Mediant Virtual Edition, played a pivotal role by enabling the infrastructure to handle a large number of concurrent calls with minimal downtime. It also delivered seamless communications capabilities, reliably supporting remote agents and ensuring business continuity for this major insurer's operations.

Join for free to read