Expedience Software helped Teladoc Inc., the first and largest U.S. telehealth provider founded in 2002 with 24/7/365 board-certified doctors via phone or video, achieve its RFP goals. Led by Barbara Esmedina, RFP Manager, it increased consistency of sales information, provided an easy-to-use system, and armed Account Managers with sales-ready content for competitive advantage. Native to Microsoft Word with Copilot AI integration, it automated proposals from spreadsheets, managed full RFP responses (requirements capture, bid/no-bid flags, assignments, questions), ensured secure firewall protection, and enabled collaboration without extra licenses or training.

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