1 Case Study IMCollaboration and LINCTEC Leverage Splashtop Remote Access in Atera to Provide Effective Remote Support to Clients Summary Atera’s all-in-one RMM solution includes real time alerts, IT automation, professional services automation (PSA), network discovery, remote access, and a lot more. Atera integrates Splashtop to enable users to remotely access and control their managed computers instantly, and use them as if they were sitting right in front of the remote computers. We reached out to two IT service providers, IMCollaboration and LINCTEC, who chose Atera because Splashtop remote access came bundled with it. Andy Higgins, owner and founder of IMCollaboration and Frank Greco, CEO and Principal Consultant at LINCTEC spoke to us about their experience using Atera a

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