Imlek, the largest dairy producer in the Balkans, has implemented DocuWare to digitize its administrative processes across multiple sites. Previously reliant on paper-based systems, the company faced inefficiencies and delays in handling documents like invoices and contracts. With DocuWare, over 100 users now process around 4,000 documents monthly through 130 digital workflows. The system automatically recognizes document types and initiates necessary actions, ensuring efficient processing and high security. Transparency has improved, and employees can access documents remotely. Imlek plans to further expand the system to automate more business processes for continuous improvement.

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