A global semiconductor distributor outgrew its legacy CRM and spreadsheet-based processes, limiting pipeline visibility and forecasting accuracy. Apps Associates implemented Salesforce Sales Cloud with Enterprise Territory Management and integrated it with Epicor using MuleSoft. The solution unified customer, product, and sales data into a single platform, enabling real-time forecasting across global territories. Supporting 250 users and managing tens of thousands of records, the system improved communication, streamlined sales processes, and delivered a complete 360-degree view of the business. This transformation empowered leadership with better insights and scalable infrastructure for continued growth.

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