Case Study
Increased efficiency and revenue through digital identity validation
To modernize their lottery program and boost statewide economic circulation, the client partnered with Experian to transition from inefficient, in-person ticket cashing to a streamlined digital experience. Previously, limited physical locations and pandemic-related closures caused significant delays in prize redemption. Experian’s software provided the robust identity verification and security infrastructure necessary to enable reliable online cashing, allowing citizens to securely redeem winnings remotely. This digital transformation effectively overcame geographic and safety barriers, dramatically increasing program efficiency and profitability. By leveraging Experian’s advanced technology, the lottery program successfully modernized its operations, ensuring winners could quickly and sec
