This public‑sector wastewater and utilities organization, which processes about 36 million gallons of water daily for more than 250,000 residents and manages over 130,000 wastewater assets, uses Accruent’s Maintenance Connection to increase maintenance efficiency and mobility through digital work‑order management. The software supports over 1,000 daily work orders, enables crews to document time, capture photos, and complete tasks directly in the field via mobile devices, and replaces paper‑based processes with a centralized, paperless system. By streamlining approvals, part requests, and reporting, Maintenance Connection improves response times, reduces downtime, and ensures reliable, safe service delivery for the city’s water and wastewater infrastructure.

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