Case Study

InFirst Federal Credit Union Leverages Doxim Email Marketing to Improve Cross Sell Initiatives

InFirst Federal Credit Union Leverages Doxim Email Marketing to Improve Cross Sell Initiatives

InFirst Federal Credit Union Leverages Doxim Email Marketing to Improve Cross Sell Initiatives

Pages 4 Pages

InFirst Federal Credit Union, serving federal government employees and families across the US, struggled with costly, ineffective traditional marketing that failed to reach its geographically dispersed membership and boost cross-selling. Doxim Email Marketing transformed their onboarding process by delivering targeted offers for additional financial solutions, expanding new member relationships effectively. This drove a 24% increase in deposit accounts, 190% growth in loan accounts, and 40% reduction in promotional budgets—proving Doxim software's power to enhance cross-sell initiatives, optimize costs, and elevate member engagement through strategic, automated email campaigns.

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