Quatris Health, an EMR software and database solutions provider, wanted to improve service for healthcare clients while reducing the rising cost and staffing burden of running two data centers and owning hardware. Synoptek provided Infrastructure-as-a-Service with a secure, fully dedicated environment aligned to HIPAA needs, plus proactive monitoring of performance, platform activity, and utilization trends, and rapid remediation when issues threatened operations. The shift created a more consistent and predictable cost model, reduced dependence on hard-to-retain specialized staff by providing access to experts on demand, improved backup consistency with daily reporting, and enabled repeatable, standardized customer implementations that strengthened supportability and helped the business s

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