Case Study

Insurance Company Leveraging Machine Learning & TensorFlow to Read Handwritten Text on Bills

Insurance Company Leveraging Machine Learning & TensorFlow to Read Handwritten Text on Bills

Insurance Company Leveraging Machine Learning & TensorFlow to Read Handwritten Text on Bills

Pages 4 Pages

This case study features a New York-based top group insurance company specializing in statutory disability and paid family leave coverage, insuring over 160,000 employers and 1.6 million individuals with expanded employee benefits. They managed daily online/offline policy bills and forms from brokers, holders, and claimants. Partnering with Beyond Key, they gained web and mobile software for seamless online record-keeping, but offline processes lagged. Beyond Key software enhanced this by digitizing offline submissions, unifying records, automating workflows, and ensuring efficient handling—streamlining operations for all channels.

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