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Case Study

Insurer saves $1.6M with Cognizant Intelligent Test Scripter

Insurer saves $1.6M with Cognizant Intelligent Test Scripter

Insurer saves $1.6M with Cognizant Intelligent Test Scripter

Cognizant
Pages 3 Pages

To accelerate its digital transformation and streamline quality assurance, a leading US insurance provider serving three million customers partnered with Cognizant. Cognizant deployed its Intelligent Test Scripter software to automate workflows and optimize testing cycles. This powerful digital solution yielded remarkable efficiency gains, including a reduction of over 2,500 testing hours, $1.6 million in soft-dollar savings, and a 40 percent decrease in script maintenance effort. By implementing these advanced testing capabilities, Cognizant helped the financial services company shorten feedback loops, achieve faster time-to-market, and deliver elevated customer experiences across its consumer and commercial insurance models.

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