Internal Training Initiative: An Unconventional Approach to L&D EXECUTIVE SUMMARY AUTHORS STEVEN HATTRUP KARIN KLINGER SEAN NELSONCBT Nuggets has served the IT industry for more than 20 years, providing training that’s informative, meaningful, and engaging. As an organization, CBT Nuggets is committed to learning, not only providing an excellent learning experience for our customers but also supporting the learning and continuous improvement of our team members. As a result, in January 2017, we launched the Internal Training Initiative. There are two main philosophies that drive the initiative: Team members will dedicate 30 minutes every day to training, and that training should be unique to each team member’s skillset. This effort is intended to empower team members to advance the

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