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International High-End Grocery Store Chain Leverages New and Refreshed Technology to Improve Customer Experience and Support Growth

International High-End Grocery Store Chain Leverages New and Refreshed Technology to Improve Customer Experience and Support…

International High-End Grocery Store Chain Leverages New and Refreshed Technology to Improve Customer Experience and Support Growth

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2 Pages

An international high-end grocery chain with nearly 500 stores in North America and the U.K. partnered with Insight to modernize its aging network and communication systems while adhering to a strict zero-interruption policy. Using advanced solutions from Cisco, Meraki, Mist, and HPE, Insight delivered ongoing deployments that included hardware and voice installs, cabling, and cellular boosters. OneCall Support provided WAN activation at 200 stores and resolved nearly 600 voice tickets. The upgrades improved uptime, boosted network speeds from under 50 Mbps to fiber gigabit, enhanced communications, and enabled Amazon Prime benefits, lockers, and future location services.

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