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Case Study

International law firm integrates enterprise search to improve intranet access and accelerate processes

International law firm integrates enterprise search to improve intranet access and accelerate processes

International law firm integrates enterprise search to improve intranet access and accelerate processes

BA Insight
Pages 4 Pages

An international law firm with over 1,000 staff partnered with BA Insight to streamline intranet access and accelerate processes through enterprise search. Previously burdened by a fragmented, outdated intranet, employees struggled to find critical case information. BA Insight implemented a unified, AI-powered search solution integrated into the firm’s SiteCore-based intranet, leveraging SmartHub, AutoClassifier, and connectors to systems like NetDocuments and SQL. The result was a modern, intuitive experience that improved productivity, saved time, and provided centralized access to firm-wide knowledge—on time and within budget.

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